UXPA Boston Board Nominee: Natasha Boos

Biography

I’m approaching 10 years of varied design experience working across a range of mediums and modalities. Currently, I’m an Experience Designer at John Hancock / Manulife, where I contribute design and strategy to digital transformation initiatives that span research, experience strategy, and end-to-end product design. My background in graphic design, interactive media, and time-based lighting design and programming sparked a lifelong passion for creating multi-sensory, tech-driven experiences that blend art and interaction. That creative foundation continues to influence how I approach complex challenges through a deeply human-centered lens.

My past experience spans UX/UI design, service design, and product strategy across industries including fintech, health tech, and early-stage startups. I’m currently pursuing a Master’s in Human Factors in Information Design at Bentley University, where I’m also actively involved in the UX Graduate Association (UXGA).

I genuinely believe design thinking has the power to drive meaningful change—at both the individual and societal level—and I’m passionate about building inclusive, ethical, and cross-disciplinary UX communities.

Outside of work, you’ll often find me exploring with my rough collie Pluto, capturing stories through street and documentary photography, or planning my next travel adventure!

Why join the UXPA Boston Board of Directors

I’d love to serve on the UXPA Boston Board to give back to a community I’m deeply passionate about and want to see continue to grow. The annual UXPA Boston Conference has played a meaningful role in my own development, and I’m eager to help create more opportunities for connection, mentorship, and learning. I believe in the power of design thinking to drive real, positive change—and I want to help spread that message by bringing people together, amplifying diverse voices, and deepening the UX community here in the Boston area.

I’m also excited by the opportunity to contribute to events like the UXPA Boston Conference—a cornerstone of our community and a celebration I look forward to every year. Being involved in shaping and supporting that experience would be incredibly meaningful. More broadly, I’m eager to help bring people together across career stages, backgrounds, and disciplines to strengthen and expand the UX community in Boston.

Prior Volunteering information

I currently serve as Vice President of the User Experience Graduate Association (UXGA) at Bentley University—an organization of graduate students in the Human Factors in Information Design (HFID) program who are passionate about UX design and research. Throughout the year, we work to bring professional resources and events to the HFID community. In my role, I collaborate closely with the UXGA President to support programming and communications strategy, including organizing our semesterly Portfolio Review Nights and coordinating speaker events. These events have featured professionals across UX design and research, covering topics such as career transitions, portfolio development, and current trends in the field. I also help facilitate community engagement efforts to strengthen connections across cohorts.

I’ve also recently joined the Human-Centered Design Lab (HCD Lab)—a growing community of professionals across design, social impact, and public service spaces focused on using hands-on workshops to solve real-world problems. While I’m still new to the group, I plan to help organize and lead a community engagement event later this year that brings together design-led problem solving and local impact. I’m excited about the opportunity to collaborate with members from diverse backgrounds and deepen my practice through shared learning and civic design.

Outside of these formal roles, I’ve also begun volunteering with CodeSquad, a Boston-based nonprofit that helps adults from underrepresented communities build careers in tech. Through their Advocates Program, I completed my first mentoring session, supporting a student in exploring career paths in UX. I’m looking forward to continuing these ad hoc sessions as opportunities arise throughout 2025.

In addition, I am interested in supporting early-career professionals by offering portfolio feedback, sharing resources, and mentoring those transitioning into UX. I’m passionate about making the field more accessible and helping others grow with confidence and purpose.