I am a UX researcher and designer with a MS in Human Factors in Information Design from Bentley University. My professional background prior to diving in to UX was counseling and program management at community-focused nonprofits. During the pandemic, I decided to make a career change into UX and now have several years of experience in the field as a UX design consultant for a health insurance company, a research associate at the Bentley University User Experience Center, and a UX Designer at The Andover Companies.
I take a human-centered and empathy-driven approach in all my work, and I care deeply about the organizations and people with whom I work. My areas of expertise lie in qualitative field research and analysis, personas and journey mapping, visual communications design, service design, and Human/AI interaction. I focus on diversity, equity, and inclusion in all aspects of user-experience, and I especially love to explore the deeper psychological, philosophical, and artistic elements of human/technology interaction.