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Jessika Welch

Growing up a first gen daughter of a Swede and a Brooklynite exposed me to opportunities observing humans navigate different environments, internal and external. A desire to help others navigate experiences evolved into a career goal.

25 years ago, instantly drawn to this intersection of psychology, art, and technology, and under leadership of a great mentor, I created a role which was a cross between IT, Market Research, Information Services, and Training. In the 90’s, before UX was a profession, I was responsible for designing Bain’s first intranet, and discovered my calling.

Earning an MS HFID at Bentley and working at Bentley’s Design & Usability Center, I confirmed a great fit. Since then, I’ve been leading UX efforts for a variety of big data enterprise applications at Sapient, EBSCO, KRONOS, The Weather Company and IBM, helping users make informed decisions with confidence as they work with screens, whether researching, analyzing, or managing people, portfolios, products, and now weather and AI.

In the Boston UX community as well as the Bentley Alumni community and nearby communities of UXPA NH and Seacoast NH, I participate in events and conferences, sharing information about educational and job opportunities. I promote and enjoy helping others find interests and gain education about topics this field, particularly evidence-based learnings.