Astrid Chow is a Senior UX Product Designer, Researcher, and Strategist who leads multidisciplinary product teams from exploratory research to early concept designs through implementation while championing user-centered design principles. A graduate of Carnegie Mellon University and Bentley University’s MBA and MS HFID program, Astrid brings 12+ years of experience, initially in the agency world as a UX Designer and Graphic Designer for such clients as LEGO, Healthways, Adidas, PROJECT(RED) and Cadillac, to leading internal product teams developing analytic components for Blackboard and native mobile applications for Specialty Pharmacy at CVS Health. For the past 2+ years, Astrid has brought her passion for UX Product Design and Research to IBM Watson Health, where she leads cross-disciplinary teams working on complex health applications that utilize IBM Watson’s cognitive computing technology on such products as Watson for Genomics and most recently, developing best practices around consumer health and wellness products to leverage behavior change and service design approaches. From her work in AI and healthcare, Astrid has had the honor of sharing her work through her passion project at the intersection of ethics, technology, and design in her presentation series “AI and Ethics: Designing for Healthcare,” which she presented at the 2017 IA Summit and O’Reilly’s AI Conference in San Francisco.