- President: 2021- ; Vice President: 2021; Mentoring Program Lead: 2017- ; Board Member: 2017-
- Board & Volunteers, Board Officers, Board Members
Bob Thomas runs his own user research consultancy. Previously, he was Director of User Research at Liberty Mutual Insurance, where he worked for 12 years building a user research practice and managing a team of 10 user researchers and interns. His background includes user experience research, usability testing, graphic design, and product management. He has 25 years of experience in the technology industry.
Bob has presented at local, national, and international UXPA conferences. He is currently the President, UXPA Boston, and serving his second 3-year term on the Board of Directors. Bob is also Mentoring Lead of the UXPA Boston Conference and the UX Fair. He led the New Hampshire UXPA for 4 years. Bob holds an MS in Human Factors in Information Design from Bentley University, and an MBA in International Business and Marketing from Suffolk University.