Observing Usability Test Moderators (CUE-10)
CUE-10 is a unique opportunity for usability professionals to assess and improve their usability testing skills.
The purpose of CUE-10 is to gather real-world data about usability test moderation from experienced UX professionals. CUE-10 will assemble a number of experienced UX professionals to discuss best practices in usability test moderation based on a common experience in moderating at least 3 usability test sessions of a contemporary website.
Additional information about CUE on the DialogDesign website.
Quoting Steve Krug’s answer to the question “Do you think the proposed CUE-10 is worthwhile?”
“Yes, if for no other reason than to have a roomful of smart, serious people churn up the topic for a day, which will likely turn up some unexpected and useful bits. (Personally, I think the only real advice a facilitator needs is “Whenever you think you need to say something, don’t.”)”
To participate, you must:
- Conduct at least 3 usability test sessions of a prescribed website;
- Record test sessions on video. The videos must show both the usability test participant and the moderator;
- Write a short usability test report describing your findings;Submit your report and your videos;
- Review at least 3 reports and videos submitted by other participants;
- Meet experienced colleagues at the CUE-10 workshop. Compare and discuss findings. Learn from the similarities and differences.
- Compare results with current best practices in the usability literature.
- CUE-10 Call for Participation (9 pages)
CUE-10 will take place from January to May 2018, ending with a full-day workshop held on Wednesday May 9, 2018, just before the UXPA Boston conference.