Home > Events > Decision Support for Emergency/Wiki Use in the Enterprise
23 February, 2010

Join us:


Greetings,
UPA Boston invites you to its February monthly meeting. Join us on Tuesday, February 23rd at MITRE’s facitilities in Bedford where Dr. Jill Drury, Lester Holtzblatt, Laurie E. Damianos, and Daniel Weiss will present their research on these 2 topics (more details below):
1. Dynamic Decision Support for Emergency Responders   

AND

2. Factors Impeding Wiki Use in the Enterprise: A Case Study

** Note: Attendees will need a Government-issued photo ID (driver’s license or passport) to expedite check-in through security. Contact me at marguerite.bergel@fmr.com with any questions. **

Thanks, we hope to see you there!

— Margy and the UPA Boston Board

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When:
Tuesday, February 23rd
6:00 – 7:00PM – refreshments & networking
7:00 – 8:30PM – Chapter Update & Presentation with Q&A, wrap-up


Where:

The MITRE Center (also know as ‘MITRE C building’)
202 Burlington Road (Route 62)
Bedford, MA 01730-1420

Directions:
 http://www.mitre.org/about/locations/ma_bedford.html

Parking: anywhere to right / East of the MITRE Center (see above)

Abstracts:

 

1. Dynamic Decision Support for Emergency Responders

– Dr. Jill Drury

To enhance support of emergency response decision making, we are investigating decision aids that use simulation models to predict the range of plausible consequences of each potential course of action.  Due to the rapid pace of emergency operations, the user interface displaying the models’ results needs to facilitate quick understanding of a changing landscape of possible futures.  This paper describes a user test aimed at (1) determining whether a model-driven visualization was useful and (2) confirming the validity of a principled design approach for developing decision-making test situations. 

 

2. Factors Impeding Wiki Use in the Enterprise: A Case Study

– Lester J. Holtzblatt, Laurie E. Damianos, and Daniel Weiss

Our research explored factors that impacted the use of wikis as a tool to support the dissemination of knowledge within and enterprise. Although we primarily talked to a population of wiki contributors and readers, we discovered two major factors which contributed to staff’s unwillingness to share information on a wiki under certain circumstances. Details of these two factors and more information from this research paper which was submitted to CHI. 

 

Bios (in order of appearance):

Dr. Jill Drury

Jill is Associate Department Head of Multimedia and Collaboration at MITRE. She received a bachelor’s degree in physics from Macalester College in 1980 and a M.S. in business administration and management from Boston University Overseas Program in 1986.  She completed an M.S. degree in computer science from Boston University in 1994 and the Sc.D. (Doctor of Science) degree in computer science from the University of Massachusetts Lowell in 2002.  Jill has worked full-time for the MITRE Corporation in Bedford, Massachusetts and Brunssum, the Netherlands since 1980.  She held a two-year appointment as a part-time Visiting Scientist in the Humans and Automation Laboratory in the Department of Aeronautics and Astronautics at MIT from 2006 – 2008.  Since 2002, Jill has been an Adjunct Assistant Professor in the Computer Science Department at the University of Massachusetts Lowell, where she teaches three courses in human-computer interaction and engages in National Science Foundation-sponsored research in human-robot interaction with Prof. Holly Yanco.  Her research interests are in optimizing team-based decision-making in safety-critical applications; particularly for teams’ work with robots, unmanned aerial vehicles, and command and control systems.  She has authored or co-authored more than 50 journal articles, conference papers, and book chapters.

Lester J. Holtzblatt

Lester is Chief Work Practice Architect in the Center for Information and Technology at the MITRE Corporation. His interests include social media, work practice studies, and user centered design. He received his graduate degrees in applied psychology from the University of Toronto and in computer science from the University of Massachusetts at Lowell.  His recent research has focused on evaluating the impact of social media in the enterprise.

Laurie E. Damianos

Laurie is a Lead Artificial Intelligence Engineer in Multimedia and Collaboration at the MITRE Corporation. Her interests lie in user centered design, evaluation methodologies, and collaborative technology. She received degrees in biology, computer science, and mathematics from Carnegie Mellon University. Her recent efforts have focused on work practice studies in social media usage in the enterprise. She has also been involved in deploying enterprise prototypes for social bookmarking and business networking.

Daniel Weiss

Daniel is a User Experience Engineer in the Multimedia and Collaboration department at the MITRE Corporation. He has a background in Psychology as well as a Masters from Carnegie Mellon University in Human-Computer Interaction. His interests include usability & user experience, interface & interaction design and psychology.  His specific focus is on social media and collaboration systems including wikis, collaborative document editing systems, microblogging and social networking. Past work includes research and design of an online research community for scientists, an on-the-go information delivery system, as well as various other collaboration and social media related assessments.

Eventbrite

http://upabostonmeetingfebruary.eventbrite.com/